EvolUTION TRAINING SOLUTIONS Terms & Conditions

As an Evolution Training Solutions customer, you agree to these Terms and Conditions.

In these Terms and Conditions:

  • ‘Service’, ‘Services’ means any service that is provided by Evolve Professional Services Ltd trading as Evolution Training Solutions including but not limited to training courses;
  • ‘We’ and ‘Us’ and ‘Our’ means Evolution Training Solutions;
  • ‘You’ and ‘Your’ means a Customer;
  • ‘Website’ means the Evolution Training Solutions website at www.evolutiontraining.co.nz;
  • ‘Customer’, ‘Customers’ includes any person registering for a service from Evolution Training Solutions.

Changes to Terms and Conditions. We reserve the right to update these Terms and Conditions from time to time and if we do we will revise the date and revision number of this document. 

 

Cancellation or rescheduling of training courses and/or booked services may be made over the phone with Admin Team but must be confirmed in writing to either [email protected] or the Evolution Training Solutions POC you have been dealing with. 

 

Refund and Cancellation Policy fees are based on full course costs  and will be incurred on the following basis: 

Where you have given notification to Evolution Training Solutions at least 7 working days’ prior to scheduled training or booking, there is no cancellation fee / 100% refund is prepaid. 

Where you have given notification to Evolution Training Solutions within 3-6 working days’ prior to scheduled training or booking, there is a 50% cancellation fee / 50% refund if prepaid. 

Where you have given notification to Evolution Training Solutions les than 2 working days’ prior to scheduled training or booking, there is a 100% cancellation fee / NO REFUND if prepaid. 

 

Rescheduling Policy fees are based on full course costs and will be incurred on the following basis: 

Where you have given notification to Evolution Training Solutions at least 7 working days’ prior to scheduled training or booking, there is no reschedule fee. 

Where you have given notification to Evolution Training Solutions within 3-6 working days’ prior to scheduled training or booking, there is a 10% reschedule fee.

Where you have given notification to Evolution Training Solutions less than 2 working days’ prior to scheduled training or bookings, there is a 20% reschedule fee. 

 

Failure to attend training. Failure to attend a course will result in a ‘No Show’ attendance status. All ‘No Shows’ will be charged 100% cancellation/reschedule fee. 

 

Student Withdrawal. Where a student decides to withdraw from one of Evolution Training Solutions courses after course commencement, an individual will receive a 50% refund. If a student has been booked by their Employer, the Employer will get invoiced 50% of the course fee or receive 50% refund if prepaid. 

 

Evolution Training Solutions will not be liable for any costs incurred by the Customer due to cancellation arising from circumstances beyond our control including but not limited to Trainer illness.

Evolution Training Solutions reserves the right to cancel any public course if the course has not reached its minimum number. 

 

Course/Training Schedule. The availability of courses and dates published on the Website are subject to change without notice. We reserve the right to cancel or alter the dates of any ‘open’ course due to insufficient numbers of students. We reserve the right to suspend training where to continue would breach the Health and Safety at Work Act 2015 (“HSWA”), or where continuing might place students at an unacceptable level of risk. We reserve the right to refuse to train any person who is deemed by us to be unfit due to health reasons including but not limited to intoxication or behavioural issues. We reserve the right to refuse to train any company, employee or individual who we reasonably believe may be in competition with us. Course duration may vary based on number of Students attending and level of knowledge and / or experience. 

 

Late Student Arrival. Within 20 minutes of scheduled start time: Student may remain on course only at the trainer’s discretion. Over 20 minutes of scheduled start time: Student may not attend the course. Should it be necessary for the student to return to complete the course at a later date due to late arrival issues, Evolution Training Solutions reserves the right to pass on any associated costs to the student or their employer. 

 

Company Specific Courses. If training is held at the Customer’s premises, the Customer agrees to provide all facilities including; training room, air-conditioning / heating, bathroom access, power outlets, tables, chairs, whiteboard, projector screen/white wall, and tea/coffee facilities. Facilities for specific courses are as specified in the confirmation email and are according to the course requirements. The Customer also agrees to pay minimum daily rate for the specific course regardless of how many employees attend. Minimum daily rates are subject to course type and length. 

 

Safety Gear and Personal Protective Equipment (“PPE”). In accordance with the HSWA, all students are required to comply with any instruction, policy or procedure issued by Evolution Training Solutions in relation to the use of PPE. This includes, but is not limited to, the wearing of hard hats and safety footwear. Failure to comply may result in a student being removed from the course in the interest of safety. Should it be necessary for the student to return to complete the course at a later date, Evolution Training Solutions reserves the right to pass on any associated costs to the student or their employer. 

 

Special Requirements. Prior to course commencement, Evolution Training Solutions must be advised if the student has any special requirements including but not limited to health, literacy and cultural requirements. Where a reader/writer is required, it is the Customer’s responsibility to supply one. The reader/writer cannot be another student attending the same course or family member. 

 

 

 

Payment Terms 

‘ON ACCOUNT’ – The Customer agrees to make full payment for Services on the 20th of the month following the date of the course unless you have agreed approved payment terms with Evolution Training Solutions. ‘On Pre-Payment’ – The Customer agrees to make full payment for services at the time of booking. Evolution Training Solutions reserves the right to charge the customer interest of 5% per month on all overdue amounts at Evolution Training Solutions discretion. The Customer agrees to pay Evolution Training Solutions all agency collection fees associated with the collection of an unpaid debt. 

 

‘INDIVIDUALS’ – The Customer agrees to make full payment prior to attending the course. The booking/space is not secured until full payment has been received by Evolution Training Solutions. The Customer agrees to pay Evolution Training Solutions all agency collection fees associated with the collection of an unpaid debt. 

 

Prices and Additional Fees. The prices published on the Website are subject to change without notice unless you have an agreement with us stating otherwise. The Customer agrees to pay any additional costs incurred by Evolution Training Solutions, such as travel and accommodation when local resource is unavailable. These charges will be charged at cost to the Customer and will be advised during the booking process. 

 

Student Progress / Requirement for Completion. Learning objectives are detailed at the beginning of each training module and assessment is conducted throughout the course. A practical assessment may also be conducted in some courses. Students will be required to achieve the required level of competency in all areas of the assessment. 

 

Course Prerequisites. The Customer accepts full responsibility for failure to abide by any course prerequisites. This includes, but is not limited to, completing and returning course paperwork, evidence of competency, attestation forms. Failure to meet the prerequisites most likely will result in additional fees, or being turned away from the course. Prerequisites are outlined on our website. 

 

Funded Courses. Evolution Training Solutions accepts no responsibility for the withdrawal of any funding or subsidies. In the event that funding or subsidies are withdrawn, or the Customer is found not to be eligible for the funding or subsidy, Evolution Training Solutions will invoice the Customer the full course cost and the Customer remains liable for that amount. 

 

Processing...
Thank you! Your subscription has been confirmed. You'll hear from us soon.
Join Our Mailing List
ErrorHere